| Q3-1: What is the maximum paper
width that I can use? |
| Q3-2: Can I use narrower paper
rolls? |
| Q3-3: What paper thickness can be
used? |
| Q3-4: Does the printer support
printing onto pre-printed ticket rolls? |
| Q3-5: Does it support label
printing? |
| Q3-6: Can it print barcodes? |
| Q3-7: Can the printer be wall
mounted? |
| Q3-8: How do I set-up the printer to
recognize the black marks on my tickets or labels? (TSP700/700II/800/828L/1000
only) |
| Q3-9: Why cannot the printer
recognize the black marks on my labels, instead it just feeds several labels and
then gives a paper out error? (TSP700/700II/800/828L/1000 only) |
| Q3-10: What are the differences
between Version 1, Version 2 and Z model printers of TSP400? |
| Q3-11: How can I control black mark
by TSP700/700II/800/828L/1000? |
| Q3-12: Print density is not enough.
How can I do? |
| Q3-13: I would like to shorten the
top margin length. How can I do? |
| Q3-14: What is the Chinese Fonts
specification of Star Thermal printers? |
| Q3-15: What kinds of driver does
TSP100 support? |
| Q3-16: How do I know paper is
running out or almost used up? |
|
Q3-1: What is the maximum paper width that I can use?
TSP100U / TSP600 / TSP650
The maximum paper width is 80mm.
TSP700 / TSP700II
The maximum paper width is 82.5mm
TSP800
The correct paper width is 111.5mm ¡À 0.5mm. Please note that it is better to be
0.5mm to 1mm too narrow than to be slightly too tight which can put extra strain
on the printer mechanism.
TSP828L
The correct paper width is 112mm ¡À 0.5mm. Please note that it is better
to have 0.5mm to 1mm narrower than to beslightly too tight which can put extra
strain on the printer mechanism.
TSP1000
The maximum paper width is 82.5mm.
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Q3-2: Can I use narrower paper rolls?
TSP100U / TSP600 / TSP650
An optional paper guide can be fitted to support 58mm paper width for TSP600. In
case of TSP100 and TSP650, paper guide is already bundled.
TSP700 / TSP700II
The default configuration is for 80mm wide paper rolls. However by removing the
supplied paper guide, you can use 82.5mm paper. By moving the paper guide to it¡¯s
alternate position, 58mm paper rolls is also supported.
TSP800
It is possible to use 82.5mm / 80mm wide paper byusing the optional ¡°Paper
Guide¡±.
TSP828L It is possible to use from 45mm to112mm ¡À 0.5mm wide paper. There
is a rotating knob which pushes the guides inward to suit the paper.
TSP1000
It is possible to use 82.5mm / 80mm / 58mm wide paper by moving the ¡°Paper
Guide¡±.
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|
Q3-3: What paper thickness can be used?
The TSP100U, TSP600 & TSP650 support paper thicknesses from
0.065mm to 0.085mm.
On the TSP700, TSP700II, TSP800, TSP828L and TSP1000 can support paper thickness
from 0.065mm (paper) to 0.15mm (thincard).
The life of built-in auto cutter will be affected with different paper thickness.
In details, please refer to specification manual of each models.
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|
Q3-4: Does the printer support printing onto pre-printed
ticket rolls?
Yes, the TSP700, TSP700II, TSP800, TSP828L and TSP1000 can both
print onto tickets.
When in 'Start of page detect'mode, it will search for a black mark on the back
side of your labels/tickets which are used to indicate the start of the next
page. In this way, you can print onto pre-printed tickets or labels and never
loose alignment.
The correct dimensionsfor the black marks are mentioned in theuser manual. The
TSP100, TSP600 and TSP650 model do not have a black mark sensor, therefore they
cannot print ontopre-printed ticket paper.
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|
Q3-5: Does it support label printing?
Yes the TSP700, TSP700II, TSP800, TSP828L, TSP1000 support label
printing.
Your labels must have a black mark printed on the backside except TSP828L.
In case of TSP828L, other than printed black mark on label paper, label paper
with transparent gap between each label can be also accepted.
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|
Q3-6: Can it print barcodes?
Yes. All thermal printer models support 9 types of 1D barcode.
For supporting barcodes,PDF417 & QR code, TSP100U supports only QR code.
TSP700 and TSP800 support PDF417 by special firmware. In the TSP700II, TSP828L
and TSP1000, standard firmware already support 2D barcodes, PDF417 & QRcode.
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Q3-7: Can the printer be wall mounted?
Yes. All thermal printer models except TSP1000 can be wall
mounted or orientate dvertically in a desktop.
A wall mounting kit and / or vertical stand are available.
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|
Q3-8: How do I set-up the printer to recognize the black
marks on my tickets or labels? (TSP700/700II/800/828L/1000 only)
When you print a self test(switch onprinterwith holding the
¡°FEED¡± button), you should see a line on the self-test which prints
¡®<1> 8 =Black Mark Detect : Valid¡¯ Now the printer is able to search for black
marks when you feed one ticket/label at a time by pressing the ¡°FEED¡± button.
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|
Q3-9: Why cannot the printer recognize the black marks on my
labels, instead it just feeds several labels and then gives a paper out error?
(TSP700/700II/800/828L/1000 only)
If the black marks are positioned correctly but the printer
cannot still recognize the black mark, you probably needs to calibrate the
sensor to suit the black level on your paper.
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Q3-10: 10. What are the differences between version 1,
version 2 and Z model printers of TSP400?
Version 1 printer is the original version ofthe TSP400, version 1
printer can be identified by the version number on a self test. It prints with
the prefix ¡°TS 4¡± or ¡°TS4¡±.
Version 2 adds several features that are useful for kiosk printing (TUP400) such
as bi-directional parallel ports.
Version 2 printer is incompatible with interface board of version 1 (except for
the optional RS422 board).
TSP400 has never been manufactured with the
board of version 2, but only TUP400. Version 2 printer can be identified by the
version number prefix ¡°T4V2¡± printed on self-test.
Version Z printeris the latest revision, it is compatible with the interface
board of version 2.
It has also been upgraded to run at 80mm/second
instead of 50mm/second.
All TSP400 and TUP400 manufactured by Star are now version Z. Version Z printer
can be identified by the version number prefix ¡°T4 Z¡± printed on self-test.
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Q3-11: How can I control black mark by
TSP700/700II/800/828L/1000?
Cutting command is <ESC> ¡°d¡± n. After MSW1-8=1, in case of n=2 or
3, simply, after this command is executed, paper is fed to cutting position
(default cutting position is the center of black mark) and executes cutting.
You can adjust the cutting position by MSW2.
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Q3-12: Print density is not enough. How can I do?
If the thermal paper quality is not good enough as Star¡¯s
recommended paper, print density may not be high enough due to its paper
quality.
In this case, you can change the energy of head heating by MSW2 for
TSP600/650/700/700II/800/828L/1000.
But increasingc the energy of head heating may shorten the life of print head.
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Q3-13: . I would like to shorten the top margin length. How
can I do?
In case of TSP700/700II/800/1000, top margin can be set to 3mm.
Set MSW1-9=1and executes Set MSW1-9=1 and executes full cut, paper goes backward about 10mm and stop at
the position where top margin of next page is 3mm.
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Q3-14: What is the Chinese Fonts specification of Star
Thermal printers? The TSP600, TSP650, TSP700, TSP700II, TSP800, TSP828L, TSP1000
series have Chinese fonts that conform to GB2312 and BIG5. For TSP600 and
TSP700, special firmware is required to use with BIG5 fonts.
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Q3-15: What kinds of driver does TSP100 support?
TSP100 supports Windows 2000/XP/Vista, Linux and MAC. All those
driver sand utility are included in the bundled software CD.
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Q3-16: How do I know paper is running out or almost used up?
Thermal printer includes PE sensor and paper near end sensor which
can detect if the paper is running out and amount of paper remaining inside
printer.
Certain status will be feedback and indicated by LEDs on the panel of printer.
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