| Q2-1: Can I detect the end of the paper roll before it actually run out? |
| Q2-2: Can I mount the printer vertically on the wall? |
| Q2-3: What is the maximum paper width and paper thickness I can use? |
| Q2-4: Can I ¡°save¡± a second copy? |
| Q2-5: Can SP700 & SP500 print in Red/Black? |
| Q2-6: Why will my SP2000 not print at the full speed in ESC/POS mode? |
| Q2-7: Why will my SP2000 not printing at the full speed of 3.1 lps in Star mode? |
| Q2-8: How do I perform a self-test print with an SP298? |
| Q2-9: How do I get my SP700 & SP500 to print Chinese characters? |
| Q2-10: On my SP300, the alarm light goes on and it will notprint a self-test. what is the cause to this situation? |
| Q2-11: Can I print traditional Chinese character (Big5) by SP700 or SP500 orSP2000? |
| Q2-12: How can I control the black mark by SP700 & SP500? |
| Q2-13: What is ¡°Contextual auto cut¡±? |
| Q2-14: What is the Chinese fonts specification of Star impact printers? |
| Q2-15: What is the length of fabric inside ribbon used on SP700 & SP500? |
| Q2-16: Is it possible to use fanfold paper in SP700 & SP500, likes SP322? |
| Q2-17: Why is pause occurred when continuously printing for long time? |
| Q2-18: Will data be kept when front cover of SP700 is opened? |
| Q2-19: Can buzzer be plugged into SP700 & SP500? |
| Q2-20: What is the advantage of SP700 18-pins printer? |
| Q2-21: Can logo be stored in impact printer? |
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Q2-1: Can I detect the end of the paper roll before it actually run out?
The SP700& SP500 has an optional low cost, ¡°Near End Paper Sensor¡± that will enable a warning to be given when the paper roll is close to be run out.
The sensor is adjustable to identify near end or almost coming to end. Full fitting instructions are supplied with each sensor.
Instead of adding optional ¡°Near End Paper Sensor¡± on SP700, the transparent window located at the ¡°Top-rear¡± side of SP700 is designed for seeing the amount of remaining paper visually.
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Q2-2: Can I mount the printer vertically on the wall?
The SP700 & SP500 has an optional ¡°Vertical kit¡± as well as ¡°Wall Mounting Kit¡±. ¡°Vertical kit¡± can be used to stand the printer vertically without any stand frame.
¡°Wall Mounting Kit¡± of SP500 & SP2000 can be used to mount the printer onto a vertical surface.
However, when the printer is vertically mounted, it is not possible to use the¡°Re-wind¡± option or the ¡°Near End Paper Sensor¡± option.
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Q2-3: What is the maximum paper width and paper thickness I can use?
The SP700 uses 76mm, 70mm and 58mm wide paper. It is adjustable by paper guide.
The SP500 uses both 76mm and 58mm wide paper. It is also adjustable by paper guide.
In addition, the both printers can use 1-ply paper or paper with copies. 1-ply is up to
0.1mm thick and 2-ply is up to a total thickness of 0.14mm, and 3-ply is up to a total thickness of 0.20mm.
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Q2-4: Can I ¡°save¡± a second copy?
The SP700 have re-winder model and the SP500 have a paper re-wind option that will
enable a ¡°Journal¡± copy of all output to be winded onto an internal spindle.
Full fitting instruction is supplied with each re-wind unit.
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Q2-5: Can SP700 & SP500 print in Red/Black?
With using 2 colours ribbon on SP700 and related print command sent by host, red or black colour can be printed by SP700.
due to the mechanical limitation, SP500 is not able to print 2 colors, Instead of 2 colors function, SP500 has mono color highlight printing. The 4 types of high lighting method are selectable by MSW.
When you send a 2 color command, you can select 4 types of highlight printing alternatively.
Set MSW#0 to choose between 4 types of emphasis printing
Chinese Characters are also supported with 4 types of emphasis printing by <ESC> ¡°4¡±(SP500 ver 1.5 F/W or higher.)
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Q2-6: Why will my SP2000 not print at the full speed in ESC/POS mode?
It is possible that your SP2000 is printing in ¡°Uni-directional¡± mode, this could be a result of the ESC/POS Windows driver selecting the Uni-directional mode at the end of
each line. In this case, there is a MSW setting to ignore the Uni-directional control code.
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Q2-7: Why will my SP2000 not printing at the full speed of 3.1 lps in Star mode?
The SP2000 is set (by default) to uni-directional printing for all graphics, and bi-directional printing for text. However, selected text functions will automatically
revert to uni-directional printing, these include red/black printing, emphasized printing and enlarged printing.
To increase the throughput to the full 3.1 lines per second, it is possible to set the MSW to uni-directional text ¡°Invalid¡±, and also bi-directional graphics to ¡°Valid¡±.
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Q2-8: How do I perform a self-test print with an SP298?
Power on the printer while holding the "Release" button.
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Q2-9: How do I get my SP700 & SP500 to print Chinese characters?
With Chinese font installed into the printer, you need to set MSW setting from single byte to double byte.
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Q2-10: On my SP300, the alarm light goes on and it will not print a self-test. what is the cause to this situation?
Printer has a cover open sensor, make sure front cover is closed correctly. SP500 and SP2000 don¡¯t have cover open switch.
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Q2-11: Can I print traditional Chinese character (Big5) by SP700 or SP500 or SP2000?
In case of SP700 and SP500, you just need to install the Big5 font and set MSW setting to double bytes. In case of SP2000, Big5 is setup as separate model.
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Q2-12: How can I control the black mark by SP700 & SP500?
There are several control codes for black mark after MSW#1-8=1.
1.<FF> ---Simply, after this command is executed, paper feed executes until blackmark sensor detects coming black mark. The feed length after black mark detection can be defined with MSW7 or command <ESC> <FF> n1 n2. (default = 0 mm)
2.<ESC> ¡°d¡± n --- In case of n=2 or 3, simply, after this command is executed, paper executes <FF> command function as above, and paper is cut. If the cutting position locates before black mark detecting position. It is better to set cutting position by command, <ESC> <GS> ¡°(F¡±.
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Q2-13: What is ¡°Contextual auto cut¡± ?
Contextual auto cut is the paper cutting function without cutting command. In case of paper feeding continues 7/6 inch, paper cutting is executed automatically. This function is for the system which can send only ASCII and cannot send escape sequence such as <ESC> command.
Or replace the tear bar model to cutter model without application change. You set MSW2-3=1, then contextual auto cut will be valid.
Since this function changes LF command to cutting command, you can apply it to auto macro printing like auto logo printing.
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Q2-14: What is the Chinese fonts specification of Star impact printers?
Star SP700 and SP500 series Chinese fonts conform to GB18030 and BIG5, while SP322 and SP298 conform to GB2312.
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Q2-15: What is the length of fabric inside ribbon used on SP700 & SP500?
The length of fabric inside ribbon on SP700 & SP500 is 6m and 3m respectively.
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Q2-16: Is it possible to use fanfold paper in SP700 & SP500, likes SP322?
It is not possible. SP700 & SP500 is designed for using roll paper only.
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Q2-17: Why is pause occurred when continuously printing for long time?
There is a thermistor detecting the temperature of printer head.
When the temperature is increased during continuously printing for long time, printer will be slowed down or
even pause in order to decrease the temperature. It will prevent print head from damage.
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Q2-18: Will data be kept when front cover of SP700 is opened?
Data will be kept in the buffer at this moment and printing is temporarily stopped.
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Q2-19: Can buzzer be plugged into SP700 & SP500?
Buzzer can be plugged into connector near the interface. Star also produced buzzer which can be mounted on SP700 and certain thermal printer models.
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Q2-20:What is the advantage of SP700 18-pins printer?
Using 18 pins print head, printing one line of Chinese character only needs 1 time of moving carriage horizontally.
But using 9 pins print head, it needs 2 times of movement. Therefore, the speed of printing Chinese character by 18 pins print head will be double than using 9 pins print head.
Also, printing graphical image, 18 pins printhead will be faster.
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Q2-21: Can logo be stored in impact printer?
In case of SP700, by using the bundled configuration utility, logo can be uploaded intoprinter from PC by using BMP image.
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